We aim to pack and dispatch your books as quickly and carefully as possible.
Orders placed before 1pm, Monday to Friday, will normally be dispatched the same working day.
Orders placed after 1pm will be dispatched on the next working day. Orders placed after 1pm on Friday, or during a weekend or bank holiday, will normally be dispatched on the next working day.
During particularly busy periods, including new releases and promotional events, dispatch may take slightly longer. We will contact you if there is a significant delay to your order.
Standard Delivery — £3.50
Sent using Royal Mail Tracked 48. Royal Mail aims to deliver within two to three working days following dispatch.
Express Delivery — £4.50
Sent using Royal Mail Tracked 24. Royal Mail aims to deliver on the next working day following dispatch.
Free Standard Delivery on orders of £25 or more
UK orders with a total value of £25 or more qualify for free Royal Mail Tracked 48 delivery. Express Delivery remains available for £4.50.
Delivery estimates begin from the date your order is dispatched, not the date it is placed. Royal Mail Tracked 24 and Tracked 48 delivery times are estimates rather than guarantees, and deliveries may occasionally take longer due to circumstances outside our control.
Once your order has been dispatched, you will receive a confirmation email containing your Royal Mail tracking information. Please allow a short time for the tracking status to update.
Please check that your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
We cannot accept responsibility for orders delivered to an incorrect address supplied at checkout.
If your order has not arrived within seven working days of its expected delivery date, please contact us with your order number so that we can investigate with Royal Mail.
We take great care when packing every order. If your books arrive damaged, please contact us as soon as possible and include your order number and photographs of the item and packaging. We will arrange a replacement or refund where appropriate.
Please visit our Returns & Refunds policy here
If you have any questions about the delivery of your order, please contact us at orders@fourthwallbookshop.co.uk.
